Guest Directory
Dear Guest,
for your comfort hereby you will find all information about the hotel which might be of your interest and useful for you. If you have any requests aiming at a more comfortable stay, please do not hesitate to share it with us. We hope that you have a great stay with us and wishing you a great time.
Best regards,
T62 Hotel Management and Team
A-Z - GUEST DIRECTORY
Accent Hotels, as one of the youngest and most dynamically developing hotel chain, provides for the management of numerous hotels in Hungary and abroad. Our T62 Hotel is also managed by this chain. We are pleased to welcome you in our establishment. Accent Hotel’s website: www.accenthotels.hu/en
ADAPTER AND CHARGER
If you need a mobile phone charger, please contact the reception. You can buy an international converter and European standard chargers in our shop.
AIR-CONDITIONING
Our hotel is air-conditioned. For your convenience you will find an individually controllable air-conditioner in the hotel room. In order to ensure effective operation of the air-conditioning system, please keep the windows closed.
Detailed information on using the thermostat:
T62 Hotel heating-cooling and remote controller of the skylight
ANTI-ALLERGENIC PILLOWS
The Anti-Allergenic pillows are available on request at the reception. Please contact our staff at the Reception.
ARRIVAL, DEPARTURE
On the day of arrival your room is available from 3.00 p.m. If you arrive earlier, we cannot guarantee that your room is available, but our staff will do their outmost to hand over the room as soon as possible. If you are planning to arrive earlier than the official check-in time, please inform the hotel reservation staff in advance. On the day of departure please vacate the room latest by 11.00 a.m. If you require late check-out, please contact reception. If the hotel occupancy rate is high, a surcharge may be applied for late check-out.
BABY FOOD WARMER
Upon request we can prepare an extra baby food warmer into the room. For further information please find our reception.
BABY HIGH CHAIR
Upon request we can prepare an extra high chair into the room. For further information please find our reception
BANK, ATM
The closest ATM is located around a 2-minutes walk from our hotel. Erste Bank – Budapest, Teréz körút 57.
BICYCLE RENTAL
Budapest and its surrounding areas offer plentiful exciting bicycle routes. For more information on bicycle rental please contact reception.
BLANKET
For any additional blankets, please contact our Reception or please dial number 0.
BOOKINGS
If you wish to book a room for your next stay, Please contact our staff at the Reception. For the most favourable rates and offers visit our hotel’s website: www.t62hotel.com
BREAKFAST
Start your day well at our rich breakfast buffet bar in the hotel’s breakfast room. Breakfast price: 3.500 HUF / person / day. Buffet breakfast is available every day between 7.00 a.m. and 10.30 a.m.
BREAKFAST TO GO
If you wish to leave the hotel before 7.00 a.m., please inform the reception until 12 a.m. one day before you leave. So that next morning we can offer you a cold breakfast to go.
CALLING ANOTHER GUEST ROOM
For calling another guest room, please press 0 + room number button on the desktop telephone. If you do not know the number, please contact reception by dialling extension 0 and you will be put through to the requested extension.
CAR RENTAL
If you wish to rent a car, please contact our staff at the Reception.
CHILDREN SURVEILLANCE
Please contact our staff at the Reception.
CCTV
For the safety of our guests we are operating CCTV cameras in the common areas of the hotel.
CHARGES TO YOUR ROOM
Consumption in the lobby bar and purchases in our gift shop can be charged to your room. Prior to your departure you are kindly requested to sign the confirmation of the charges. The hotel can pre-authorize the guest’s credit card for any charges incurred during the hotel stay.
CHECK-OUT
On your departure date we kindly request you to vacate your room latest by 11.00 a.m. If you require late check-out, the time of vacating the hotel room can be modified. If the hotel occupancy rate is high, a surcharge may be applied for late check-out.
COAT HANGER
Coat hangers are located in the wardrobe. If you require additional coat hangers, please call reception by dialling extension 0.
COTS
Cots are available free of charge in our hotel. Please contact our staff at the Reception.
CREDIT CARDS
We accept the following credit cards: Maestro, MasterCard, Visa, Visa Electron, American Express.
“DO NOT DISTURB”
If you do not wish to be disturbed, please place the “Do not disturb” sign on your door handle from the outside. If you wish not to receive any phone calls during this time, please contact reception. In compliance with the Rules of the House we do not disclose room numbers to visitors.
ELECTRICITY AND VOLTAGE
The voltage at the hotel is 220 V, please contact reception in case an adaptor or transformer is needed.
EMERGENCY CALLS
Reception 0
General emergency line 112
Police 107
Ambulance 104
Disaster management services 105
EXTRA BED
In the Large double rooms of the hotel, the sofas can be used as additional beds. If you require any additional bedding, please contact reception or dial extension 0.
EXTRA CHAIR FOR THE ROOM
Upon request we can prepare and extra bathroom chair. For further information, please find our reception.
EXTRA SERVICES
Extra blankets, pillows, towels are available free of charge at reception. Please dial extension 0.
FIRE PROTECTION
Please read carefully the fire protection information located in your room and locate the emergency exits. On the corridors green signs will indicate the shortest route to the emergency exits. If you detect fire, please call reception by dialling extension 1. Visibly marked fire extinguishers and red fire alarm cabinets are located on every floor of the hotel. Do not use the lift. Via the staircase you can access the ground floor and then the entrance of the hotel.
FIRST AID
Our receptionists will assist in giving first aid. Receptionist shall not give out any medication.
FLOWER
If you wish to order flowers, please dial number 0 or contact our Reception.
GROUPS
If you arrive as member of a group, prior to your departure please settle your individual bill at reception.
GUEST FEEDBACK
In our hotels and at Accent Hotels we truly care about your customer experience. We would be grateful if you are willing to give us a little time and share your opinion and experience with us. Please fill in the questionnaire located in your room. Thank you for your cooperation.
HAIRDRYER
Hairdryers are located in every bathroom, attached to the wall.
HEATING
A central heating system is operated in the hotel. In our guest rooms the optimum room temperature is set according to the weather conditions.
Detailed information on using the thermostat:
T62 Hotel heating-cooling and remote controller of the skylight
HOUSEKEEPING, REPLACEMENT OF TOWELS
Our housekeepers are cleaning the rooms every day of the week, in the afternoons. Bedding is replaced every three days. If you require the replacement of the bedding, please dial number 0. In order to protect our environment, we replace your towels upon request. If housekeeping finds your towels hang up, they will not replace them. If housekeeping cannot access your room for daily housekeeping purposes (due to the “Do not disturb” sign), you can request clean towels and toilet paper from reception after 3.00 p.m.
ICE
If you require ice cubes, please contact reception or dial extension 0.
INFORMATION BROCHURES
Please contact reception for more information about Budapest, sightseeing, various events and programs. Please contact reception for a wide range of information brochures, which are available free of charge.
INTERNET
In our guest rooms and in the communal areas broadband wireless internet services are provided to our hotel guests free of charge.
IRON AND IRONING BOARD
Iron and ironing board are available free of charge at reception. Please dial extension 0.
IRONING SERVICES
Upon request we can iron requested clothing within 1 hour. For prices and the service please ask our reception
KEY CARD
Upon your departure please submit your room key card at reception. If you lose your key card, a 5 EUR fee will be charged by reception after every key card lost.
LAUNDRY SERVICES
If you fill in the laundry list and place your items in the laundry bag and give it to our reception until 08:50 AM then your cleaned, ironed items will be returned to your room before 06:00 PM. If given later then only the next day we are able to do the laundry and the items will be returned before 06:00 PM next day. During the weekend the laundry service is not available.
Please review our laundry tariffs, which are listed on the price list located in your wardrobe alongside the laundry bag.
LEFT LUGGAGE STORAGE
Self-service, keypad entry luggage storage is located on the -1 floor. For more information, please contact our staff at the Reception.
LIBRARY
Next to our reception you can find a library and a reading corner, here you can rent books anytime or even donate books for future guests.
LIFT
All hotel floors are accessible by lift.
LOBBY BAR
Our lobby bar offers various alcohol-free and alcoholic drinks 24/7. For more information view the drink list of our bar.
LOST AND FOUND ITEMS
Please contact reception regarding any items found. Except for perishable goods, we store any items found for a period of six months free of charge. We are pleased to forward you any lost and found items, upon the reimbursement of the postal charges in advance.
LOST ITEMS
Please inform reception by dialling extension 0.
MAINTENANCE
If you detect any defects with regards to any equipment located in your room, please contact reception or dial extension 0.
MEDICAL ASSISTANCE
Please call reception by dialling extension 0.
MEETING ROOM
T62 Hotel could be the ideal venue for your meeting. No matter whether you are planning a training or a team-building activity, our staff will ensure that from planning to implementation you and your guests will be enjoying the highest level of services. More information: sales@t62hotel.com
MESSAGES
Your incoming messages will be automatically delivered to your room.
MOBILE PHONE
Use of mobile phones is permitted within the entire territory of the hotel. We would however kindly request our guests to use their mobile phones discreetly in the breakfast room of the hotel and in other communal areas. For the convenience of our guests, we would kindly request our guests to avoid any extremely loud phone conversations and talk.
MONEY EXCHANGE
Hotel bills can be settled in Euros, but our hotel does not offer money exchange services. Please contact reception for more information on the nearest bank, money exchange services and opening hours.
NON-SMOKING ROOM
All rooms and premises of the hotel are non-smoking. We kindly respect you to take this into consideration and comply with this provision. Otherwise you will be obliged to pay a compensation amount.
PAPER COSMETIC WIPES
If you require any toiletries, please indicate your extra requirements at reception.
PARKING
Our hotel has no parking facilities. For more information on parking, please contact reception.
PAYMENT
You can pay in Hungarian Forints and in Euros. The following bank cards are accepted for payment: American Express, Eurocard/Mastercard, Maestro, Visa, Visa Electron. Our hotel also accepts SZÉP card, accepted card type: OTP SZÉPcard.
PETROL STATION
Please contact reception for instructions. We would like to recommend the petrol station located around 5 minutes-drive away from our hotel. (Budapest, Váci út 19.)
PETS
Our hotel welcomes your pets. A surcharge will be applied. If you have brought your pet with you, please hang the “Dog” sign on the door handle in order to indicate to housekeeping services, whether your pet is in the room or not.
PHARMACY
The closest pharmacy is located approximately 5-minutes-walk away from our hotel. Teréz Pharmacy – Budapest, Teréz körút 41. For more information, Please contact our staff at the Reception.
PHONE
With your phone it is possible to do outside calls. Please press the number 9 then the number you wish to call. For further details about our prices please ask our reception.
PHOTOCOPYING
The hotel offers photocopying services free of charge up to 10 A4 pages. If you require additional photocopying services, a surcharge will be charged. This service is available at reception. For more information, please contact reception or dial extension 0.
PILLOW
If you need any additional pillows, please contact reception or dial extension 0.
PORTER SERVICES
Please contact reception if your require porter services. This service may involve extra costs.
POSTCARD
Reception offers free of charge postcards depicting our hotel.
POST OFFICE
The closest post office is located on the opposite side of the hotel’s street (Teréz körút), but you can also hand over your postcards and letters supplied with stamps to reception staff. If you receive any incoming mail, it will be available for you at reception.
RAILWAY STATION
The Western Railway Station is located on the opposite side of the hotel. Please contact reception for more information about orders, timetables.
RECEPTION
Reception is at your disposal 24/7 in person or via your desktop telephone by dialling extension 0.
ROOM SERVICE
Soft drinks:
- Natur Aqua still & sparkling water: 1 070 HUF
- Evian still water: 2 150 HUF
- Coca Cola & Coca Cola Zero: 1 070 HUF
- Kinley Tonic & Kinley Ginger ale: 1 070 HUF
- Fanta Orange: 1 070 HUF
- Sprite Zero: 1 070 HUF
- Red bull & Red bull zero: 1 790 HUF
- Rauch Apple, Pineapple, Orange, Peach: 1 070 HUF
The room service includes the VAT and the 20% service charge! Inside the room we can only bring alkohol free and bottled beverages. Room service is available 24 hours a day. Please contact reception or dial extension 0.
SAFE, LIABILITY
We would kindly request you to store your valuables in the room safe. The hotel does not assume liability for valuables stored outside the safe. Please consult the safe instructions attached to the safe. Reception also offers a central safe for storing your smaller sized valuables if required.
SECURITY MEASURES
Please lock the door when you leave the room and when you go to sleep.
SEWING KIT
You will find the sewing kit in the room.
SEWING SERVICE
Upon request we can sew your clothing, the time for fix depends on the clothing. For prices and the service please ask our reception.
SHOE CLEANING SERVICE
Upon request we can clean your shoes, the time of the cleaning depends from the shoe’s material. For prices and the service please ask our reception.
SHOEHORN AND SHOE SHINE
In the lobby you can find our shoe cleaning machine, but inside your room we also preapre shoehorn and shoe shine.
SHOE POLISH
On the ground floor of the hotel you will find a shoe polishing machine, which is available to our guests.
SHOPS
Please contact reception for more information about the shopping centres located nearby, for shop addresses and opening hours. Please dial number 0 or contact our Reception.
SLIPPERS
If you need slippers, please contact reception or dial extension 0.
SMOKING
Smoking is strictly prohibited within the entire territory of the hotel. Smoking is allowed 5 metres from the entrance area of the hotel.
SPECIAL DIET
If you have special dietary requirements regarding breakfast, please indicate such requests every day to reception and our staff will assist you further.
TAXI, TRANSFER
If you require taxi or transfer services, please contact reception for more information. Please dial extension 0.
TELEVISION
Television and radio channels are available on the television set located in your room. The channel list will provide you with more information about the sequence of channels.
Our TV channels list:
T62 Hotel TV channel list
TIME ZONE
Hungary is located in the Central European time zone, which is 1 hour ahead of the universal time coordinated (UTC+1). Please contact reception for information about the current local time.
TIPS
In Hungary, in absence of a uniform regulation in place, the hotel and restaurant prices are exclusive of service charges. If you are satisfied with the level of the services, tips are always welcome. The generally accepted tip is around 10 to 15 percent of the total invoice amount.
TOILETRIES
Shaving kit, hairbrush, toothbrush, toothpaste and ladies hygiene bags are available for sale in our shop.
UMBRELLA
In our shop located next to reception umbrellas are available for sale.
VASE
If you need a vase, please call reception by dialling extension 0.
WAKE-UP CALL
Please indicate to reception the requested time of your wake-up call. Please dial extension 0.
WIFI
In our guest rooms and in the communal areas broadband wireless internet services are provided to our hotel guests free of charge. For more information contact reception.
WRITING PAPER, ENVELOPE
Please contact reception for writing paper and envelopes. This service is offered free of charge.
*The information hereby is recorded as per as the status on 01th May 2022. We reserve the right to make changes to the above.